NurseSucceed Privacy Policy

NurseSucceed is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). This policy explains how we collect, store, use, and disclose your personal information in relation to our services.

1. Collection of Personal Information

We collect personal information that is necessary for us to deliver our services effectively. This may include:

  • Full name, email address, contact number

  • Government-issued photo identification (e.g. passport, driver licence)

  • Educational background and eligibility documents (e.g. NCLEX-RN results, Ahpra Self-Check Outcome)

  • Enrolment and payment details

  • Records of training participation, assessments, and course progress

  • Any communication or correspondence with us

We collect this information directly from you through our website, forms, email, phone communication or during the enrolment process.

2. Purpose of Collection

We collect your information to:

  • Provide you with course access and tailored training

  • Verify your identity and course eligibility

  • Issue certificates, track your academic progress and maintain records

  • Respond to your queries and provide support

  • Meet compliance and legal obligations

3. Use and Disclosure of Personal Information

We will only use or disclose your personal information for the purposes for which it was collected. We may disclose your information to:

  • Registered training organisations or accrediting bodies (as required)

  • Third-party service providers who support our operations (e.g. IT, web hosting)

  • Legal or regulatory authorities if required by law

We will never sell, rent, or share your personal information for marketing purposes without your express consent.

4. Storage and Security

Your information is stored securely using industry-standard encryption and access control protocols. We ensure:

  • Restricted access to authorised personnel only

  • Secure cloud-based data storage

  • Regular data backups and protection against unauthorised access, loss, misuse, or alteration

5. Identity and Eligibility Verification (OSCE Enrolments)

To confirm eligibility for specific programs such as the OSCE Preparation Course, participants must provide:

  • Government-issued ID, and

  • NCLEX-RN results or Ahpra Self-Check Assessment Outcome

These documents are used solely to verify your eligibility and protect the integrity of the course. They are deleted or anonymised after verification unless required for compliance.

6. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to improve your browsing experience. Cookies collect anonymous traffic data such as pages visited, time spent, and device type. You may disable cookies in your browser settings.

7. Access, Correction, and Data Retention

You may request to access or correct your personal information at any time by contacting us at info@nursesucceed.com.au. We will take reasonable steps to update or correct information promptly.

We retain your data only for as long as necessary to fulfil the purposes outlined or to comply with regulatory obligations.

8. Overseas Disclosure

In some cases, personal data may be stored on servers located overseas (e.g., cloud-based services). We ensure that any overseas recipient complies with privacy protections equivalent to Australian law.

9. Complaints and Enquiries

If you have any concerns about how your personal information is handled, you may:

  1. Contact us directly at info@nursesucceed.com.au

  2. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au

10. Updates to this Policy

We may update this Privacy Policy from time to time. The most current version will always be available at www.nursesucceed.com.au/privacy_policy

Last updated: 18 May 2025